User Research and Product Design
mCloud is a rapidly growing global high-tech company that combines artificial intelligence (AI), Internet of Things (IoT) and the cloud to solve the world’s most challenging energy problems. Across various industry sectors, mCloud’s diverse product offering enables businesses to maximize energy production, manage critical energy infrastructure better, and operate more efficiently.
mCloud needed a UX partner that could provide solid research and product design capabilities to support core product development and marketing.
As a counter-balance to mCloud’s engineering solutions, Spatial provides a human centered perspective, providing audience research, developing concepts around product workflows, features and requirements, and designing sophisticated enterprise software interfaces.
Client mCloud
UX design and brand expression for mCloud’s IoT devices
Marketing
User experience plays a key role in the success of caring for IoT devices. Spatial plays a crucial supportive role in helping mCloud refresh its web presence, concept and design several applications, test and consult on wearable technology equipment and help carry mCloud’s brand into all of its digital territory.
Website Redesign
The goal of the redesign was to implement a new brand identity, reflect the dynamic and transformational nature of mCloud’s products and services and strengthen the site as a sales and lead generation channel.
“You’re helping us think through what we need to get this done; great!”Barry Po
CTO mCloud
AssetCare™ User Interface
mCloud’s enterprise asset management platform, brings together a vast amount of data from a wide range of sensors, devices and energy assets under one umbrella to allow operations teams to effectively characterize the condition of assets, identify those that need attention and support decision-making for optimizing production.
Spatial worked with mCloud’s product managers to build a front-end framework and design library to support the development team as they enhance AssetCare™ capabilities across different lines of business including Oil and Gas, Wind and Foodservice.
Connected Workers
mCloud’s AssetCare™ applications for mobile and smart glasses are designed to support workers in the field, offering access the information they need to do their jobs.
Spatial is working with mCloud’s product team to optimize the ‘worker experience’. Evaluating the ‘out of box’ experience of the ‘ReadWear’ headset, has established a benchmark for device set-up and support that mCloud can optimize over time.
Outcomes
mCloud is an exciting client for Spatial to work with, as it is moving fast and bringing ground-breaking solutions to market.
For mCloud, partnering with Spatial allows them to tap into product strategy, research, user experience design, and visual design capabilities as needed.
We really enjoy working with Spatial and always value the customer-centered focus they bring to every project we work on together.”Barry Po, President, Smart Facilities and Chief Marketing Officer, mCloud