Spatial researchers conduct in-depth interviews, usability tests, focus groups and co-creation activities in a full-service lab that accommodates in-person and remote sessions on desktop, mobile devices, AR/VR, wearables, smart-home devices, and prototypes of all kinds.
Our physical lab space is highly modular and flexible and can be set up to accommodate different kinds of configurations, including office and home environments.
Key features:
- Centrally located (downtown Vancouver)
- Ample street parking and nearby parkades
- Short walk to skytrain (Expo Line, Canada line)
- Close to hotels, restaurants and other travel amenities
- Audio/video recording & live-streaming to observers
- Kitchen amenities
- Wheelchair accessible with elevator on site
- Room size: approximately 600 square feet of open flexible space
- VR equipment (Quest Pro, 1, 2 and 3)
- Secure storage facility
Types of Research We Do
Get to know your audience by developing foundational and generative research such as audience profiles and personas that can be shared across your organization to build a more customer centric culture.
- In-depth interviews
- Profiles and personas
- Ethnographic and contextual research
- Diary studies
User research to support product decisions, performance management and ongoing product optimization. We can help you evaluate an idea, concept, or new feature, or benchmark your product against established best practices.
- Usability and user testing
- Concept testing
- Accessibility and inclusivity reviews
- Card sorting
- UX surveys
- Heuristic and expert reviews
- Device experience testing
- Performance and KPI benchmarking